FAQ
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Do you provide services directly through your PLLC?
At this time, I do not see patients directly through my PLLC. While this website reflects my professional credentials and practice information, all clinical services are provided through the healthcare organizations and clinics with which I independently contract. My PLLC functions as the professional entity through which I provide contracted clinical services to these organizations.
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What does it mean that you are an independent contractor?
As an independent contractor, I partner with healthcare organizations to provide clinical services. These organizations handle patient intake, scheduling, billing, insurance, and medical records. I provide services in accordance with their policies and procedures while maintaining professional independence in clinical decision-making.
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How do I know which organization is right for me?
If you are unsure which clinic may be the best fit, you may share your contact information along with a brief description of your needs. You can then be guided toward a contracted organization that aligns with your care goals, financial considerations, and availability. You may also visit the “Get Scheduled Now” page to learn more about the contracted organizations and access scheduling links.
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How do I schedule an appointment with you?
Appointments are scheduled directly through the clinic or organization providing services. Please visit the “Get Scheduled Now” page to access links to our contracted organizations.
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Who handles billing and insurance?
All billing, insurance claims, copays, and financial policies are managed by the clinic or organization through which you receive services. Questions about coverage or payment should be directed to that organization.
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Is this website a medical practice website?
This website is intended for professional and informational purposes only and outlines the experience and services provided by Dr. Albert (DNP) via contracted organizations. It does not function as a standalone medical practice or scheduling portal; however, you can reach out via the contact page to learn more about how to get scheduled.
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What services do you provide via telehealth?
As a family/primary care nurse practitioner, I provide a range of virtual services, including:
- Mental health evaluation and medication management
- Lifestyle, nutrition, and weight management consultations
- Reproductive health services, including contraception
- Management of common skin concerns
- Laboratory test review and guidance for nutrient or vitamin deficiencies
All services are conducted securely through HIPAA-compliant telehealth platforms.
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How does cash-pay telehealth work?
Operating under a self-pay model, which means:
- You pay directly for services at the time of your appointment.
- We do not bill insurance with cash pay services, though you may request a receipt to submit to your insurance for potential reimbursement.
- Pricing is transparent and listed on the website of the organization.
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What do I need for my telehealth visit?
To have a successful visit, you will need:
- A smartphone, tablet, or computer with a camera and microphone
- A private, quiet space for your appointment
- Any relevant medical records or medication lists
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Can I use insurance to pay for services?
Currently, Dr. Albert works with organizations that offer both cash/direct pay and insurance-based services.
With cash pay services, you may choose to submit the receipt to your insurance company for possible out-of-network reimbursement, but coverage is not guaranteed.
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Is telehealth safe and secure?
Yes. We use HIPAA-compliant platforms to ensure privacy and security.
All patient communications, medical records, and billing information are encrypted and securely stored.
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Can I get prescriptions through telehealth?
Yes, if clinically appropriate, we can prescribe medications during your telehealth visit.
Prescriptions are sent electronically to your chosen pharmacy.
Certain medications may require an in-person evaluation per Minnesota or federal regulations.
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Are there any limitations to telehealth?
Telehealth is safe and effective for many conditions, but:
Some physical exams or procedures require in-person visits.
Emergency situations (e.g., severe chest pain, stroke symptoms, suicidal thoughts) should always be directed to 911 or your nearest emergency department.
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Are your services appropriate for children or adolescents?
We may provide services for minors with parental consent as required by Minnesota law.
Certain services (e.g., contraception or mental health medication management) have age-specific regulations.
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Who is responsible for my medical records?
Your medical records are maintained by the clinic or organization where you receive care, in accordance with applicable privacy and healthcare regulations. Requests for records should be made directly to that organization.